Month: October 2023

Trends in Online Community Management: Navigating the Evolving Digital Landscape

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Trends in Online Community Management: Navigating the Evolving Digital Landscape As the world becomes increasingly interconnected through the digital realm, online communities have burgeoned into vital hubs for sharing ideas, building relationships, and fostering collaborations. In the ever-changing panorama of digital evolution, community management too has witnessed significant shifts. Let’s dive into the latest trends … Read more

Social Media Crisis Management: Key Examples and Lessons

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In the digital age, a small spark can quickly turn into a raging firestorm on social media. This has made crisis management an essential tool for brands, individuals, and organizations alike. Let’s delve into some notable examples of social media crises and the key takeaways from each situation. 1. United Airlines Passenger Removal (2017) The … Read more